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<channel>
	<title>Top10WebHosting.com Blog</title>
	<link>http://www.top10webhosting.com/content</link>
	<description>sharing good host and hosting knowledge.</description>
	<pubDate>Fri, 02 May 2008 14:50:47 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.2.2</generator>
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			<item>
		<title>Shared hosting price war Returned !</title>
		<link>http://www.top10webhosting.com/content/shared-hosting-price-war-returned/</link>
		<comments>http://www.top10webhosting.com/content/shared-hosting-price-war-returned/#comments</comments>
		<pubDate>Fri, 02 May 2008 14:50:47 +0000</pubDate>
		<dc:creator>BestHosting</dc:creator>
		
		<category><![CDATA[news]]></category>

		<category><![CDATA[cheap]]></category>

		<category><![CDATA[hosting plans]]></category>

		<guid isPermaLink="false">http://www.top10webhosting.com/content/shared-hosting-price-war-returned/</guid>
		<description><![CDATA[Sometime ago, I have written a post about shared hosting price war ended . It is, however returned on 1st May 2008.  Some large hosting company like Hostmonster, IXWebhosting, StartLogic and Lunarpages are offering the basic plan as low as $4.95/month. 
To be qualify for this new low price, you have to sign-up for 2 years plan, [...]]]></description>
			<content:encoded><![CDATA[<p>Sometime ago, I have written a post about <a href="http://www.top10webhosting.com/content/shared-hosting-price-war-ended/">shared hosting price war ended</a> . It is, however returned on 1st May 2008.  Some large hosting company like <a target="_blank" href="/hostmonster.php">Hostmonster</a>, <a target="_blank" href="/ixwebhosting.php">IXWebhosting</a>, <a target="_blank" href="http://www.top10webhosting.com/click/st.php">StartLogic</a> and <a target="_blank" href="/lunarpages.php">Lunarpages</a> are offering the basic plan as low as $4.95/month. </p>
<p>To be qualify for this new low price, you have to sign-up for 2 years plan, which mean you have to prepay 24 months upfront.  Plan comes with free domain registration.</p>
<p>I am not sure existing customer can enjoy this rate, but you can try threatening them by leaving to another host, see if they are willing to offer you a good rate :D.</p>
<p>Any how, if you are happy with your current host, stick with them. a good quality hosting is worth paying for.</p>
<p> Check out my update list of <a href="http://www.top10webhosting.com">good cheap hosting</a>. </p>
About author : This original article is property of <a href="http://www.top10webhosting.com">Top 10 Web Hosting</a> (http://www.top10webhosting.com). List of <a href="http://www.top10webhosting.com">best web hosting</a> services company offering PHP and MySQL. Compare & save ! on <a href="http://www.top10webhosting.com">web hosting</a> fee.
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		<title>Apache 2 hosting</title>
		<link>http://www.top10webhosting.com/content/apache-2-hosting/</link>
		<comments>http://www.top10webhosting.com/content/apache-2-hosting/#comments</comments>
		<pubDate>Thu, 17 Apr 2008 14:45:54 +0000</pubDate>
		<dc:creator>BestHosting</dc:creator>
		
		<category><![CDATA[apache]]></category>

		<category><![CDATA[shared hosting]]></category>

		<category><![CDATA[hosting plans]]></category>

		<guid isPermaLink="false">http://www.top10webhosting.com/content/apache-2-hosting/</guid>
		<description><![CDATA[Apache 2.x hosting offer many new features compare to Apache 1.3.x, including

Unix Threading - On Unix systems with POSIX threads support, Apache can now run in a hybrid multiprocess, multithreaded mode. This improves scalability for many, but not all configurations.

Better support for non-Unix platforms - Apache 2.0 is faster and more stable on non-Unix platforms such [...]]]></description>
			<content:encoded><![CDATA[<p>Apache 2.x hosting offer many new features compare to Apache 1.3.x, including</p>
<ul>
<li>Unix Threading - On Unix systems with POSIX threads support, Apache can now run in a hybrid multiprocess, multithreaded mode. This improves scalability for many, but not all configurations.</li>
<li>
<dt>Better support for non-Unix platforms - Apache 2.0 is faster and more stable on non-Unix platforms such as BeOS, OS/2, and Windows. With the introduction of platform-specific <a href="http://httpd.apache.org/docs/2.0/mpm.html">multi-processing modules</a> (MPMs) and the Apache Portable Runtime (APR), these platforms are now implemented in their native API, avoiding the often buggy and poorly performing POSIX-emulation layers.</dt>
</li>
</ul>
<li>And many more, check <a href="http://httpd.apache.org/docs/2.0/new_features_2_0.html">http://httpd.apache.org/docs/2.0/new_features_2_0.html</a></li>
<p><a rel="attachment wp-att-150" target="_blank" href="http://www.top10webhosting.com/content/apache-2-hosting/lunarpages-coupon/"><img border="0" src="http://www.top10webhosting.com/content/wp-content/uploads/2008/04/lunarspring.jpg" alt="Lunarpages coupon" title="Lunarpages coupon" /></a></p>
<p><a target="_blank" href="/click/golunar.php">Lunarpages</a> has recently upgrade their web hosting plan to include option to support Apache 2 hosting. Customer do not have to pay extra for this extra feature.  If you are not sure which one to choose, pick 1.3.x as Apache 1.3 has been very stable for years.</p>
<p> Lunarpages is also running a promotion now, by entering coupon code &#8220;<strong>spring</strong>&#8220;, you will get $48 off your total bill for all 2 years hosting plan. Which also means, the hosting plan is as low as <strong>$4.95/month</strong> after discount.  Click <a target="_blank" href="/click/golunar.php">here</a> to enjoy this discount.</p>
About author : This original article is property of <a href="http://www.top10webhosting.com">Top 10 Web Hosting</a> (http://www.top10webhosting.com). List of <a href="http://www.top10webhosting.com">best web hosting</a> services company offering PHP and MySQL. Compare & save ! on <a href="http://www.top10webhosting.com">web hosting</a> fee.
<p/>Note : Please include author information if you wish to republish this article.
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		<item>
		<title>IXwebhosting 4.95 plan now with MySQL.</title>
		<link>http://www.top10webhosting.com/content/ixwebhosting-495-plan-now-with-mysql/</link>
		<comments>http://www.top10webhosting.com/content/ixwebhosting-495-plan-now-with-mysql/#comments</comments>
		<pubDate>Wed, 16 Apr 2008 14:23:12 +0000</pubDate>
		<dc:creator>BestHosting</dc:creator>
		
		<category><![CDATA[news]]></category>

		<category><![CDATA[hosting plans]]></category>

		<guid isPermaLink="false">http://www.top10webhosting.com/content/ixwebhosting-495-plan-now-with-mysql/</guid>
		<description><![CDATA[IXWebhosting has just upgraded their Expert Plan ($4.95 per month for 2 years contract). 

Latest promotion from ixwebhosting is available here.
Database : 
The plan was without any MySQL database, it is now comes with 50 MySQL database limit with total 1GB database quota. 1GB database is enough for most website, however, it may not be enough for [...]]]></description>
			<content:encoded><![CDATA[<p>IXWebhosting has just upgraded their Expert Plan ($4.95 per month for 2 years contract). </p>
<p><img src="http://www.top10webhosting.com/content/wp-content/uploads/2008/04/ixupgrade.jpg" alt="ixupgrade.jpg" /></p>
<p><a target="_blank" href="http://www.top10webhosting.com/click/goix.php">Latest promotion from ixwebhosting is available here</a>.</p>
<p><u>Database :</u> <br />
The plan was without any MySQL database, it is now comes with <strong>50 MySQL database limit</strong> with total 1GB database quota. 1GB database is enough for most website, however, it may not be enough for large forum with more than 10,000 post.</p>
<p><u>Email :<br />
</u>IXwebhosting expert plan allows creation of up to 2500 emails account but with total <strong>1GB email space</strong>. </p>
<p><u>Free ads credits :<br />
</u>You will get up to $433 ads credits from various online ads service provider like, Google Adwords, Yahoo! and Microsoft. This offer is limited to US and Canada customers only.</p>
<p>For complete list of review, please check out <a href="http://www.top10webhosting.com/ixwebhosting.php">IXwebhosting review</a>.</p>
About author : This original article is property of <a href="http://www.top10webhosting.com">Top 10 Web Hosting</a> (http://www.top10webhosting.com). List of <a href="http://www.top10webhosting.com">best web hosting</a> services company offering PHP and MySQL. Compare & save ! on <a href="http://www.top10webhosting.com">web hosting</a> fee.
<p/>Note : Please include author information if you wish to republish this article.
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		</item>
		<item>
		<title>PhpFreeChat Tool. Ajax chat server script.</title>
		<link>http://www.top10webhosting.com/content/phpfreechat-tool-ajax-chat-server-script/</link>
		<comments>http://www.top10webhosting.com/content/phpfreechat-tool-ajax-chat-server-script/#comments</comments>
		<pubDate>Mon, 31 Mar 2008 14:51:58 +0000</pubDate>
		<dc:creator>BestHosting</dc:creator>
		
		<category><![CDATA[news]]></category>

		<category><![CDATA[php]]></category>

		<category><![CDATA[webtool]]></category>

		<category><![CDATA[free]]></category>

		<guid isPermaLink="false">http://www.top10webhosting.com/content/phpfreechat-tool-ajax-chat-server-script/</guid>
		<description><![CDATA[    php Free Chat is a free, simple to install, fast, customizable and multi languages chat that uses a simple filesystem for message and nickname storage. It uses AJAX to smoothly refresh (no flicker) and display the chat zone and the nickname zone. It supports multi-rooms (/join), private messages, moderation (/kick, /ban), customized themes based [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.top10webhosting.com/content/wp-content/uploads/2008/03/phpfreechat1.gif" alt="phpfreechat1.gif" />    <a target="_blank" href="http://www.phpfreechat.net">php Free Chat </a>is a free, simple to install, fast, customizable and multi languages chat that uses a simple filesystem for message and nickname storage. It uses AJAX to smoothly refresh (no flicker) and display the chat zone and the nickname zone. It supports multi-rooms (/join), private messages, moderation (/kick, /ban), customized themes based on CSS and plugins systems that allows you to write your own storage routines (ex: Mysql, IRC backends &#8230;), and your own chat commands !</p>
<p> Sample screenshots.</p>
<p><img border="0" width="767" src="http://www.phpfreechat.net/images/screen4.jpg" height="673" style="width: 767px; height: 673px" /></p>
<h2><a name="simple" id="simple"></a>Simple</h2>
<p class="level2">You only have to copy/paste few lines of code to have a nice working chat. It doesn&#8217;t require MySQL or any <acronym title="Structured Query Language">SQL</acronym> database, messages and nicknames are simply stored in files. No problems with firewalls, this script is based on <acronym title="Hyper Text Transfer Protocol">HTTP</acronym> so you only need a web browser and an internet connection. (everyone can easily chat!) No problems with none-latin characteres ! Are you Russian, Japanese, Turk, Chinese, or Arabic? Whatever language you speak, phpfreechat will nicely display your characters because it uses <acronym title="Extensible Markup Language">XML</acronym> with UTF-8 to encode characters.</p>
<h2><a name="fast" id="fast"></a>Fast</h2>
</p>
<p class="level2"><acronym title="Asynchronous JavaScript and XML">AJAX</acronym> technology is used to smoothly refresh (no flicker) and display the chat and nickname zone. Messages and nicknames are stored into a simple filesystem, so that server resources are saved as much as possible. Bandwidth is preserved because the server never transmits the same data twice, only new messages are transmitted.</p>
<h2><a name="customizable" id="customizable"></a>Customizable</h2>
</p>
<p class="level2">You can write your own customized <acronym title="Cascading Style Sheets">CSS</acronym> stylesheets, to completely change the appearance of your chat. All chat functionalities are customizable. For example, you can change the messages refresh time, you can ban users for changing their usernames, etc. The plugin system allows you to write your own storage routines. For example, you can write a plugin to store the conversations into your database.</p>
<h2><a name="customizable" id="customizable"></a>Requirements</h2>
</p>
<p class="level2">
<ul>
<li class="level1">
<p class="li">A Web server (Apache, <acronym title="Internet Information Services">IIS</acronym>, Xitami …)</p>
<ul>
<li class="level2">
<p class="li">Write access on the Web server (<acronym title="Secure Shell">SSH</acronym>, <acronym title="File Transfer Protocol">FTP</acronym>, or other)</p>
</li>
<li class="level2">
<p class="li">Doesn&#8217;t works with “suphp” apache module enabled for versions &lt; 1.0-beta5</p>
</li>
</ul>
</li>
<li class="level1">
<p class="li"><acronym title="Hypertext Preprocessor">PHP</acronym> in your webserver</p>
<ul>
<li class="level2">
<p class="li"><acronym title="Hypertext Preprocessor">PHP</acronym> ? 4.1.0 for pfc 0.x and pfc ? 1.0-beta8</p>
</li>
<li class="level2">
<p class="li"><acronym title="Hypertext Preprocessor">PHP</acronym> ? 4.2.0 for pfc ? 1.0-beta9 (because of “ctype” functions family)</p>
</li>
<li class="level2">
<p class="li">In some cases “safe_mode=On” makes problems</p>
</li>
<li class="level2">
<p class="li">“ctype_*” function family should be enable in your php for pfc ? 1.0-beta9</p>
</li>
<li class="level2">
<p class="li">flock php function needs to be available</p>
</li>
</ul>
</li>
<li class="level1">
<p class="li">By default, <strong>you don&#8217;t need a Mysql database</strong>. The chat uses files to store messages and nicknames.</p>
</li>
<li class="level1">
<p class="li">Host that doesn&#8217;t insert advertisement.</p>
</li>
<li class="level1">
<p class="li">Known <a target="_blank" href="/">good hosts</a> .</p>
</li>
</ul>
About author : This original article is property of <a href="http://www.top10webhosting.com">Top 10 Web Hosting</a> (http://www.top10webhosting.com). List of <a href="http://www.top10webhosting.com">best web hosting</a> services company offering PHP and MySQL. Compare & save ! on <a href="http://www.top10webhosting.com">web hosting</a> fee.
<p/>Note : Please include author information if you wish to republish this article.
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		<item>
		<title>MailBee WebMail Lite (Free)</title>
		<link>http://www.top10webhosting.com/content/mailbee-webmail-lite-free/</link>
		<comments>http://www.top10webhosting.com/content/mailbee-webmail-lite-free/#comments</comments>
		<pubDate>Fri, 28 Mar 2008 14:19:01 +0000</pubDate>
		<dc:creator>BestHosting</dc:creator>
		
		<category><![CDATA[email]]></category>

		<category><![CDATA[free]]></category>

		<category><![CDATA[tips]]></category>

		<guid isPermaLink="false">http://www.top10webhosting.com/content/mailbee-webmail-lite-free/</guid>
		<description><![CDATA[ 
MailBee WebMail Lite is a free AJAX webmail application which supports skins and common e-mail protocols (SMTP and POP3). This application works on dedicated hosting, shared hosting including CPanel.  
Users can receive, view, manage, compose and send e-mails through the web interface. ASP.NET and PHP editions available including the source code.
 WebMail Lite 4.1 is available for [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.top10webhosting.com/content/wp-content/uploads/2008/03/box_apl_mb_wm.png" alt="box_apl_mb_wm.png" /> </p>
<p>MailBee WebMail Lite is a <strong>free</strong> AJAX webmail application which supports skins and common e-mail protocols (SMTP and POP3). This application works on dedicated hosting, <a href="/">shared hosting</a> including <a href="/cpanel.php">CPanel</a>.  </p>
<p>Users can receive, view, manage, compose and send e-mails through the web interface. ASP.NET and PHP editions available including the source code.</p>
<p> WebMail Lite 4.1 is available for ASP.NET and PHP platforms.</p>
<p> <a target="_blank" href="http://www.afterlogic.com/mailbee/webmail-lite.asp">You can download the application and try a live demo here.</a></p>
<h2>WebMail features</h2>
<ul>
<li>AJAX (drastically speeds up user interface and saves traffic) and classic HTML (compatible with old browsers) versions UI</li>
<li>“Back” button in AJAX interface mode is supported</li>
<li>Receives and sends mails from/to local and remote POP3/SMTP servers</li>
<li>Secure viewing HTML-formatted email messages, ability to view plain text version</li>
<li>Reply, Redirect &amp; Forward functions</li>
<li>Deleting messages</li>
<li>Printing a message from the browser</li>
<li>Can view and download files attached to a message</li>
<li>Save messages to disk</li>
<li>Can show RFC-822 headers</li>
<li>WebMail Administration via web interface</li>
<li>Source code can be easily modified</li>
<li>Minimal system requirements (Database engine is not required, any mail server can be used)</li>
</ul>
<p>P.S : If you encounter problem running</p>
About author : This original article is property of <a href="http://www.top10webhosting.com">Top 10 Web Hosting</a> (http://www.top10webhosting.com). List of <a href="http://www.top10webhosting.com">best web hosting</a> services company offering PHP and MySQL. Compare & save ! on <a href="http://www.top10webhosting.com">web hosting</a> fee.
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		</item>
		<item>
		<title>Forwarding email to comcast.net</title>
		<link>http://www.top10webhosting.com/content/forwarding-email-to-comcastnet/</link>
		<comments>http://www.top10webhosting.com/content/forwarding-email-to-comcastnet/#comments</comments>
		<pubDate>Thu, 20 Mar 2008 14:32:00 +0000</pubDate>
		<dc:creator>BestHosting</dc:creator>
		
		<category><![CDATA[tutorial]]></category>

		<category><![CDATA[spam filter]]></category>

		<category><![CDATA[email]]></category>

		<category><![CDATA[tips]]></category>

		<guid isPermaLink="false">http://www.top10webhosting.com/content/forwarding-email-to-comcastnet/</guid>
		<description><![CDATA[Question :
I have just signed up a hosting account and setup email accounts. I wish to forward all my emails to my comcast.net email account, it doesn&#8217;t work. Any suggestions on how to fix this ?
 Answer :
Please avoid forward your emails to a comcast.net address. Forwarding doesn&#8217;t filter out any of the spam. So, the Comcast [...]]]></description>
			<content:encoded><![CDATA[<p><strong><em>Question :</em></strong></p>
<p>I have just signed up a hosting account and setup email accounts. I wish to forward all my emails to my comcast.net email account, it doesn&#8217;t work. Any suggestions on how to fix this ?</p>
<p> <strong><em>Answer :</em></strong></p>
<p>Please avoid forward your emails to a comcast.net address. Forwarding <em>doesn&#8217;t filter out any of the spam</em>. So, the Comcast servers see a load of spam coming from your mail servers, and blacklist them. Then, none from the server can send mail to comcast.net addresses until the blacklisting gets lifted. But then, it just happens all over again.</p>
<p id="post_message_50799">There is absolutely no reason for forwarding email from your server. If you want to receive all your mail elsewhere then redirect the <em>MX record</em>. If not then simply set up your email program to retrieve from your host as well as where ever else you get mail. Most email programs can handle retrieving emails from as many millions of email accounts as you have.</p>
<p>Forwarding emails means that you run the risk of having the receiving account supplier misidentifying your server as a spammer source and then neither you nor anyone else with accounts on your server will be able to send mail to that email accounts with that supplier.</p>
About author : This original article is property of <a href="http://www.top10webhosting.com">Top 10 Web Hosting</a> (http://www.top10webhosting.com). List of <a href="http://www.top10webhosting.com">best web hosting</a> services company offering PHP and MySQL. Compare & save ! on <a href="http://www.top10webhosting.com">web hosting</a> fee.
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		<item>
		<title>How can i compress files on server?</title>
		<link>http://www.top10webhosting.com/content/how-can-i-compress-files-on-server/</link>
		<comments>http://www.top10webhosting.com/content/how-can-i-compress-files-on-server/#comments</comments>
		<pubDate>Fri, 14 Mar 2008 14:49:56 +0000</pubDate>
		<dc:creator>BestHosting</dc:creator>
		
		<category><![CDATA[tutorial]]></category>

		<category><![CDATA[webtool]]></category>

		<category><![CDATA[tips]]></category>

		<guid isPermaLink="false">http://www.top10webhosting.com/content/how-can-i-compress-files-on-server/</guid>
		<description><![CDATA[Question :
i got more than 5gb files at the server, and need to compress it.
how to do this??
i don&#8217;t want to download, local compress, and uploading back.
painful experience.
Answer :
If you are using CPanel control Panel (list of host support cpanel) with the latest CPanel version 11, there is a function in File Manager where you [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Question :</strong></p>
<p id="post_message_23">i got more than 5gb files at the server, and need to compress it.<br />
how to do this??</p>
<p>i don&#8217;t want to download, local compress, and uploading back.<br />
painful experience.</p>
<p><strong>Answer :</strong></p>
<p>If you are using CPanel control Panel (<a target="_blank" href="http://www.top10webhosting.com/cpanel.php">list of host support cpanel</a>) with the latest CPanel version 11, there is a function in File Manager where you can compress and decompress files/folders. </p>
<p>If you are using some other control panel. Check your online file manager, it may have something similar.</p>
About author : This original article is property of <a href="http://www.top10webhosting.com">Top 10 Web Hosting</a> (http://www.top10webhosting.com). List of <a href="http://www.top10webhosting.com">best web hosting</a> services company offering PHP and MySQL. Compare & save ! on <a href="http://www.top10webhosting.com">web hosting</a> fee.
<p/>Note : Please include author information if you wish to republish this article.
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		<title>Multiple domains on Yahoo web hosting, Possible ?</title>
		<link>http://www.top10webhosting.com/content/multiple-domains-on-yahoo-web-hosting-possible/</link>
		<comments>http://www.top10webhosting.com/content/multiple-domains-on-yahoo-web-hosting-possible/#comments</comments>
		<pubDate>Wed, 05 Mar 2008 15:00:54 +0000</pubDate>
		<dc:creator>BestHosting</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.top10webhosting.com/content/multiple-domains-on-yahoo-web-hosting-possible/</guid>
		<description><![CDATA[I have a client asked me, &#8220;I am thinking of shifting my websites to yahoo, however nowhere on the site they have mentioned about multiple domains. Can I do it with just one hostingplan. ?&#8221;
Looking at the hosting plans offered I don&#8217;t see anything about hosting more than one domain per account. They do give [...]]]></description>
			<content:encoded><![CDATA[<p>I have a client asked me, &#8220;I am thinking of shifting my websites to yahoo, however nowhere on the site they have mentioned about multiple domains. Can I do it with just one hostingplan. ?&#8221;</p>
<p>Looking at the hosting plans offered I don&#8217;t see anything about hosting more than one domain per account. They do give you a number of subdomains though.</p>
<p>see <a href="http://smallbusiness.yahoo.com/webhosting/compare.php">http://smallbusiness.yahoo.com/webhosting/compare.php</a> </p>
<p>Btw, you can get Yahoo hosting at $7.77/mo for the first 3 months via this <a target="_blank" href="/click/goyahoo.php">link</a>.</p>
About author : This original article is property of <a href="http://www.top10webhosting.com">Top 10 Web Hosting</a> (http://www.top10webhosting.com). List of <a href="http://www.top10webhosting.com">best web hosting</a> services company offering PHP and MySQL. Compare & save ! on <a href="http://www.top10webhosting.com">web hosting</a> fee.
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		<title>Why you should do your own backup.</title>
		<link>http://www.top10webhosting.com/content/why-you-should-do-your-own-backup/</link>
		<comments>http://www.top10webhosting.com/content/why-you-should-do-your-own-backup/#comments</comments>
		<pubDate>Thu, 28 Feb 2008 14:32:22 +0000</pubDate>
		<dc:creator>BestHosting</dc:creator>
		
		<category><![CDATA[tutorial]]></category>

		<category><![CDATA[support]]></category>

		<category><![CDATA[tips]]></category>

		<guid isPermaLink="false">http://www.top10webhosting.com/content/why-you-should-do-your-own-backup/</guid>
		<description><![CDATA[Most people rely on their host to perform backup for them. In fact it should your own responsibility, here is why&#8230;
Hosting company do backups of your site for their benefit.
eg. if the box crashes completely and they need to restore all the sites
from that box onto a new one.
All of the files from all the [...]]]></description>
			<content:encoded><![CDATA[<p>Most people rely on their host to perform backup for them. In fact it should your own responsibility, here is why&#8230;</p>
<p>Hosting company do backups of your site for their benefit.<br />
eg. if the box crashes completely and they need to restore all the sites<br />
from that box onto a new one.</p>
<p>All of the files from all the sites on that computer could <strong>potentially be jumbled</strong><br />
together on the backup.</p>
<p>Also you have <strong>no way of telling when they take a backup</strong> and which backup they will restore.</p>
<p>Basically their requirements for keeping backups of your site are <strong>different</strong> from your requirements for keeping a backup of your site.</p>
<p>If you were to accidentally delete some files from your site and then asked your host to restore them for you then if they were able to locate a suitable backup and restore it for you then they would be justified in <strong>charging you</strong> for that service since you are<br />
taking staff away from their regular responsibilities to perform a task<br />
that is really <strong>your responsibility</strong>.</p>
About author : This original article is property of <a href="http://www.top10webhosting.com">Top 10 Web Hosting</a> (http://www.top10webhosting.com). List of <a href="http://www.top10webhosting.com">best web hosting</a> services company offering PHP and MySQL. Compare & save ! on <a href="http://www.top10webhosting.com">web hosting</a> fee.
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		<title>Globat network outage 21 Feb 2008</title>
		<link>http://www.top10webhosting.com/content/globat-network-outage-21-feb-2008/</link>
		<comments>http://www.top10webhosting.com/content/globat-network-outage-21-feb-2008/#comments</comments>
		<pubDate>Sat, 23 Feb 2008 14:29:25 +0000</pubDate>
		<dc:creator>BestHosting</dc:creator>
		
		<category><![CDATA[news]]></category>

		<guid isPermaLink="false">http://www.top10webhosting.com/content/globat-network-outage-21-feb-2008/</guid>
		<description><![CDATA[There were serious network outage happened on Globat.com on 21 Feb 2008.
Below is the email sent out by Globat CEO, Ben R. Neumann to their customer. 
Today was NIGHTMARE-DAY! Globat.com just emerged from a major outage - the
worst in company history and everybody - customers and staff alike - still
feel extremely beaten up. Here&#8217;s what happened:
At approximately [...]]]></description>
			<content:encoded><![CDATA[<p>There were serious network outage happened on Globat.com on 21 Feb 2008.</p>
<p>Below is the email sent out by Globat CEO, Ben R. Neumann to their customer. </p>
<blockquote><p>Today was NIGHTMARE-DAY! Globat.com just emerged from a major outage - the<br />
worst in company history and everybody - customers and staff alike - still<br />
feel extremely beaten up. Here&#8217;s what happened:</p>
<p>At approximately 5:00am Pacific Time on Thursday, February 21, 2008 we<br />
suffered a major network outage, which effected nearly all Globat.com<br />
customers, our own Web sites and service infrastructure as well as our phone<br />
systems.</p>
<p>Our primary network switch in our main datacenter in downtown Los Angeles<br />
failed completely and despite tremendous efforts by our technical emergency<br />
response team could not be brought back online. This switch is a major brand<br />
name piece of equipment and as such it contains internal redundancy. We were<br />
able to switch over to the back up circuitry and begin bringing the system<br />
back online at which time, for yet unknown reasons, the entire devise,<br />
including backup system, failed completely.</p>
<p>After a short deliberation we decided to rush a new switch from our vendor&#8217;s<br />
nearest warehouse to our data center. While waiting for the replacement we<br />
initiated a work around to at least get email service re-established. After<br />
several attempts all email systems finally went live and back to normal at<br />
approximately 10:00am Pacific Time.</p>
<p>When the new switch arrived we went through the installation and testing<br />
process and as a result were able to bring all our services back online, but<br />
not before we had suffered a 5-hour outage for e-mail services and an 8-hour<br />
outage for Web related services. In Globat&#8217;s entire 6 year history, we have<br />
never experienced anything even remotely like this! The outage was so severe<br />
that it affected our own Web sites and all but one of our telephone lines so<br />
we were unable to communicate with our customers to update anybody about the<br />
status of the incident. We decided to ask some of our staff members to post<br />
updates on well known Internet forums, which helped a little in<br />
disseminating the information.</p>
<p>Now that everything is pretty much back to normal I would like to tell you<br />
that we ABSOLUTELY KNOW you count on Globat.com to maintain a high degree of<br />
uptime to host your Web sites and that we take this trust very seriously.<br />
Today, however, my team and I let you down and we all feel terrible because<br />
of that. This has never happened before and we will do whatever it takes to<br />
never let it happen again! I deeply and sincerely apologize for this outage<br />
and the inconvenience and problems it may have caused. We promise to learn<br />
from the events of this dreadful day (today was also my wife&#8217;s birthday, on<br />
top of everything).</p>
<p>We are now taking the following steps to prevent a recurrence of this type<br />
of failure. This switch is the only piece of equipment at Globat.com that<br />
could possibly be a single point of failure. This equipment is usually<br />
highly stable and has built-in redundancy. In additional it is being vendor<br />
monitored 24/7. We will now keep a second switch, with its own built-in<br />
redundancy, in our data center to prevent a prolonged outage in the unlikely<br />
event of another switch failure. In addition, we are working with our phone<br />
vendor to create an automated failover system so calls will be routed<br />
directly to remote support sites in the case of a failure of our primary<br />
phone system.</p>
<p>While nobody can completely prevent any form of failures in the future, with<br />
these changes we can certainly minimize the effects of such failures and<br />
reduce the impact on you, our valued customers.</p>
<p>Globat.com&#8217;s Director of Customer Service, Tom Cox, stands by to provide<br />
even more information, in case you would like to discuss this event further<br />
or are still experiencing any problems. You can reach Tom at <a href="mailto:cs_manager@globat.com">cs_manager@globat.com</a>.</p>
<p>At the time of me writing this message all of our systems appear to be back<br />
up and running and I can assure you that our network operations team will<br />
continue to investigate this unfortunate event.</p>
<p>In closing I would like to thank the entire Globat.com team (especially<br />
Chris, Lou, Tim, Don and Rene) for working nonstop, without sleep or<br />
interruption to resolve this issue and, of course, our customers for their<br />
many encouraging comments and especially their incredible patience. You are<br />
certainly very much appreciated!</p>
<p>Ben R. Neumann<br />
Chief Executive Officer<br />
Globat.com</p></blockquote>
<blockquote></blockquote>
About author : This original article is property of <a href="http://www.top10webhosting.com">Top 10 Web Hosting</a> (http://www.top10webhosting.com). List of <a href="http://www.top10webhosting.com">best web hosting</a> services company offering PHP and MySQL. Compare & save ! on <a href="http://www.top10webhosting.com">web hosting</a> fee.
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