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Losing control on your important domain name can be a disaster to you. When you are trying to register a new domain name, try to purchase domain from first level ICANN accredited registrar.

Problems you might have with smaller resellers. :-

i) The small reseller stopped supporting without informing you - you may have difficulty renewing the domain when the domain expired and you can’t contact him to pay and renew it.

ii) The reseller no longer active and have LOCKED your domain. You will have problem transferring the domain out, renew, changing dns and etc.

iii) There are resellers who register customer’s domain using their own information without customer consent. It could be hassle to you when you are trying to transfer the domain out to other registrar.

However, there are pros when you purchase domain from small resellers, you will usually gets more personallise support the CEO, the business owner directly.

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SpamAssassin is a mature, widely-deployed open source project that serves as a mail filter to identify Spam. SpamAssassin uses a variety of mechanisms including header and text analysis, Bayesian filtering, DNS blocklists, and collaborative filtering databases. SpamAssassin runs on a server, and filters spam before it reaches your mailbox.

This tool is included in standard Cpanel control panel.

SpamAssassin assign a score to each email, if the email scores higher than user specified max score, then it will be flagged as SPAM by SpamAssassin.

 Most of the configuration, updates are done by WHM or the hosting company, as a user of cpanel and email service, users doesn’t need to do anything except ENABLE the service and set a max score before it is flagged as spam. Default value is 5, higher value will be more conservative.

User may also set the SpamAssassin to automatically delete all spam emails from cpanel control panel. The default value is disabled.

Check out list of host uses cpanel.

About author : This original article is property of Top 10 Web Hosting (http://www.top10webhosting.com). List of best web hosting services company offering PHP and MySQL. Compare & save ! on web hosting fee.

Note : Please include author information if you wish to republish this article.

Not all web hosting companies has TRUE 24×7 support, especially those have less than 1000 accounts.  It is usually too costly to maintain a group of people to provide true 24×7 support.

So, what most small hosting company does is, to outsource part of their support to Tech support company which specialise in web hosting related support.

I used an outsourced support service 2 years back, they are Touch Support  . The reasons why I use them is because,

• Their email support pricing structure fit into our budget. We have choosen the per ticket support plan.
• They are expert in supporting Cpanel related problems.
• Quick email response time.
• Average support quality.

When I sign-up for their service, they are limited to email support only until recently they have included chat support and phone support.

You can find more information about Touch support from http://www.touchsupport.com

About author : This original article is property of Top 10 Web Hosting (http://www.top10webhosting.com). List of best web hosting services company offering PHP and MySQL. Compare & save ! on web hosting fee.

Note : Please include author information if you wish to republish this article.